psm is a comprehensive solution, based on PRINCE2® and ITIL®, for the management and control of Projects and Services .  This solution provides an integrated and comprehensive overview of the activities related to projects and services, and operating effectiveness for both project and service management.

psm, accessible from any Internet browser, consists of two main complementary and integrable modules specialized in a precise area of expertise  
In brief:

• Service Management, manages the life cycle of tickets automating the following processes in compliance with ITIL® V3 directives: Service Request, Incident, Problem, Change and Release Management. It also supports IT Financial Management and Service Catalogue processes.
• Project Management consolidates and automates Project Management processes according to PRINCE2® best practices. It includes financial management of project activities: budgeting, timesheets and cost management, forecasting and reporting.

Designed to ensure the easiest use, psm has a comprehensive set of controls and warnings  specific to any possible operation; identifying possible problems or faults is therefore made very easy and immediate.
 
The introduction of psm, which is a modular solution, can take place gradually and according to a client's  requirements. Among the different project management and service management processes supported by psm it is possible to identify the ones the company is interested in and schedule their implementation according to organizational needs and possible restrictions. This allows  the solution to be adopted easily and its resulting benefits can be understood and enjoyed to the full.
 
psm is a multi-company, multi-currency and multi-language solution. One installation allows the management of  projects and services related to different companies.  
psm is iSYS – Innovative Systems – solution for automation of: