Implementation of Configuration Management Data Base (CMDB), which is usually complex, becomes easy and quick thanks to VisualCMS. Implemented to enable effective processes, it allows the answering of the most frequently asked questions: what is the scope of a particular Service, what are its operating management costs, the assigned responsibilities, the impacts of a particular change, past and current performances?
Thanks to its Reconciliation functionalities, visualCMS makes it possible to acquire and integrate data that comes from external sources, compare it with current data and upload or reject it according to preconfigured management policies for differences management. The Updating of CMDB, which is usually complex due to the high number of components and interrelations, becomes entirely automated and worry-free.
In addition, visual CMS highlights the impact of changes to IT service configurations and components through a powerful analysis engine that also shows them graphically and facilitates comprehension. The proper detection of every potential risk makes it possible to minimize the business impact and prevent any possible problem.
visual CMS provides, according to user profiles, a Service-oriented CMDB. In particular, it makes it possible to publish and access all information related to defined Services: elements of the Services and their relations also by means of a graphic model. Navigation can take place via the Internet or Intranet, on Portals and Web sites. Therefore, users, in compliance with their configured access privileges, can access information relevant to them and consequently decide on the right course of action.
With visualCMS, Clients can benefit from the advantages provided by a CMDB aimed at providing a vision of IT activities for Services (“Service Orientation”). This in turn allows management of the life cycle of Services and their components and a more effective and transparent IT management, more aligned with business objectives.